how do i find a phone number for dropbox customer service

Dropbox offers computer apps for Microsoft Windows, Apple macOS, and Linux computers, and mobile apps for iOS, Android, and Windows Phone smartphones and tablets. Dropbox Basic users are given two gigabytes of free storage space. Dropbox uses a freemium business model, where users are offered a free account with set storage size, with paid subscriptions available that offer more capacity and additional features. The contents of these folders are synchronized to Dropbox's servers and to other computers and devices where the user has installed Dropbox, keeping the same files up-to-date on all devices. 4 System requirements for the Dropbox appĭropbox brings files together in one central place by creating a special folder on the user's computer.If you’re on a Dropbox business team, but you’re not an admin, ask your admin to visit /support and add additional admins to the team to enable phone access for them. You should receive a call within an hour. Enter a phone number that can be dialed directly.Click Admin console in the left sidebar.Sign in to with your admin credentials.

Phone support isn't available for business trial accounts. Phone support is only available to team admins with Dropbox business and Enterprise teams accounts, during local business hours. If your language isn’t listed at /support, you can send an email or start a chat in your preferred language, and you’ll be routed to the appropriate team. Sign in and visit /support to see your language options. Depending on your account type and location, support may be available in French, German, Japanese, Portuguese, and Spanish.

How to receive support in your preferred languageĪll Dropbox customers have access to support in English.

Live chat and phone support are available during your local business hours, 9:00 am – 5:00 pm.

Business users on the Enterprise plan can expect a response from email support within 1 hour, any day of the week.

Plus, Family, Professional, and business users can expect an email response from support within 1 business day (Monday–Friday).

Customers of all account types can use the help center, community forums, and chatbot 24 hours a day, 7 days a week.

How do i find a phone number for dropbox customer service